At Supply Chain Planning.ie, we have heard how some people can find it hard to really understand how SCOR is relevant for them, so we created this WEBINAR to show exactly how you can get going, how to log on for the first time, where to go, and a typical example to show how you can use it to build a case for & deliver change.
if you find as you’re looking at the video that this is very relevant for your company, and think this support is needed, we sell training courses and consulting aimed at helping this exact type of activity. Contact us via email and we can make it happen.. but this webinar is more about showing how to use the Free resources available with SCOR. Of which there are many!
Introduction to the Webinar
- Overview and Purpose: The webinar begins by introducing the SCOR (Supply Chain Operations Reference) model and its value in enhancing supply chain performance. The presenter emphasizes the importance of understanding the model through practical examples and highlights that the session will focus on using free resources available online.
Step 1: Introduction to the SCOR Model
- SCOR Model Basics: The presenter provides an overview of the SCOR model, discussing its elements such as supply, transformation, demand, return, planning, and orchestration. The SCOR model is presented as an essential tool for synchronizing and controlling supply chain activities.
- Accessing the SCOR Model: Participants are shown how to access the SCOR Digital Standard via the ASCM website, which used to require significant investment but is now available for free. The importance of registering for an account to access these resources is stressed.
Step 2: Identifying a Supply Chain Problem
- Example Scenario: A typical supply chain issue is presented, involving a warehouse with problems related to stock write-offs and unreliable inventory levels. This example sets the stage for demonstrating how the SCOR model can be applied to diagnose and address such problems.
- Initial Diagnosis Using SCOR: The presenter explains how to approach the problem using the SCOR model, emphasizing the need to methodically assess the situation before jumping to solutions. The focus is placed on starting with metrics to evaluate the health of the supply chain.
Step 3: Analyzing Supply Chain Performance Metrics
- Performance Metrics in SCOR: The SCOR model’s emphasis on metrics is highlighted, beginning with Level 1 metrics to assess the overall health of the supply chain. The presenter walks through how to identify relevant metrics, such as reliability and cost, and how these metrics can guide the diagnostic process.
- Drilling Down into Metrics: The session dives deeper into Level 2 and Level 3 metrics to understand specific issues like inventory carrying costs and shrinkage. The process of linking these metrics to the overall supply chain performance is detailed, with examples of how to calculate and interpret them.
Step 4: Mapping and Diagnosing Supply Chain Processes
- Process Mapping: The importance of mapping the current (“as is”) processes in the supply chain is discussed. The webinar illustrates how to use SCOR’s process models to diagnose issues at various levels, including sourcing, production, and fulfillment.
- Interviews and Stakeholder Engagement: The presenter emphasizes the role of stakeholder engagement in accurately mapping processes. The method of using “swim lanes” to represent different functional areas and responsibilities in the supply chain is introduced, along with the concept of “stapling yourself to an order” to fully understand each process.
Step 5: Identifying Best Practices and Improvement Proposals
- Best Practices in SCOR: The webinar covers how to leverage SCOR’s library of best practices to propose improvements to identified problems. Examples include using Kanban systems and exploring emerging technologies like augmented reality to enhance supply chain processes.
- Aligning Proposals with Metrics: The importance of aligning proposed changes with the supply chain metrics discussed earlier is stressed. The goal is to ensure that any improvements made will positively impact the key metrics identified during the diagnostic phase.
Step 6: Building the Business Case for Change
- Creating a Business Case: The webinar moves on to the final step, which involves compiling all the information gathered into a coherent business case. This includes listing potential improvements, assessing their cost and complexity, and evaluating their impact on the supply chain metrics.
- Change Management Principles: The presenter discusses the importance of change management, ensuring that all stakeholders are on board with the proposed changes. The business case is positioned as a tool for gaining leadership approval and securing the necessary resources for implementation.
Conclusion: Implementing and Tracking Improvements
- Implementation and Monitoring: The session concludes with a focus on the implementation phase, reiterating that the success of the changes will be measured by improvements in the relevant metrics. The presenter emphasizes the need for continuous monitoring and adjustment to ensure that the desired outcomes are achieved.
- Broader Applications of SCOR: Finally, the webinar touches on the broader applications of the SCOR model, suggesting that the same approach can be used to tackle other supply chain challenges, such as reducing environmental impact or improving diversity and inclusion.
Closing Remarks
- Encouragement to Use Free Resources: The webinar ends by encouraging participants to make full use of the free SCOR resources available online and reminding them of the consulting and training services available if they wish to pursue more in-depth support.
This detailed summary provides a comprehensive look at each step discussed in the webinar, helping potential viewers understand the value and practical application of the SCOR model in improving supply chain performance.
