Privacy Policy

Last updated: May 13th 2025

1. Introduction
At SupplyChainPlanning.ie, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.

2. Who We Are
SupplyChainPlanning.ie is a supply chain consultancy and training provider based in Ireland. If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: paul.farrell@supplychainplanning.ie
📍 Address: 20 Fairhaven Road, Castleknock, Dublin 15, D15F9XW, Ireland

3. What Personal Data We Collect
We may collect the following information:

Contact details: such as your name, email address, phone number, and company name.
Payment information: if you purchase training or consulting services.
Usage data: including your IP address, browser type, pages visited, and time spent on the website.
Marketing preferences: your choices for receiving marketing communications.

4. How We Collect Your Data
We collect data through:

Forms you fill out on our website (e.g., course registrations, contact forms).
Email or phone communications.
Cookies and tracking technologies (see Section 8).

5. How We Use Your Data
We use your data to:

Deliver our services and respond to your inquiries.
Process transactions and send confirmations.
Improve our website, services, and customer experience.
Send updates, newsletters, or promotional materials (only if you opt in).

6. Legal Basis for Processing
Under GDPR, we process your personal data based on:

Your consent (e.g., subscribing to our newsletter).
Contractual necessity (e.g., fulfilling course bookings).
Legitimate interests (e.g., improving our services).
Legal obligations (e.g., maintaining financial records).

7. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share it with trusted service providers who support our website and business functions, such as:

Payment processors
Email marketing platforms
IT support providers

All third parties are required to comply with GDPR and only process data on our behalf.

8. Cookies
Our website uses cookies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings.

9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above, or as required by law.

10. Your Rights
Under GDPR, you have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Object to or restrict data processing
Lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie)

11. Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.